Omal By Komal Luxe Linen 3PC Embroidered Dress with Chiffon Dye N Dye Dupatta – ZC1311

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Shipping Policy – Zari Collection

Last updated: 11 August 2025

At Zari Collection, we aim to deliver your favorite styles to your doorstep quickly and safely.

Domestic Shipping (Pakistan)

• Orders are processed within 1–2 business days after confirmation.
• Standard delivery time: 3–5 working days for major cities and 5–7 working days for remote areas.
• Shipping charges will be calculated at checkout.
• All orders are shipped via trusted courier partners (e.g., TCS, Leopards, Call Courier).

Order Confirmation

• You will receive an order confirmation email and/or WhatsApp message once your order is placed.
• A tracking number will be provided when your order is dispatched.

Delays

• Delays may occur during sales, public holidays, or extreme weather conditions.
• If your order is delayed, our team will contact you via email at zaricollection36@gmail.com or call at 0324-6509011.

Return & Exchange Policy – Zari Collection

Last updated: 11 August 2025

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you can request a return or exchange under the conditions below:

Eligibility for Return/Exchange

• You must request a return or exchange within 7 days of receiving your order.
• Items must be unused, unwashed, unaltered, and in original packaging with tags attached.
• Sale or discounted items are non-returnable and non-refundable.

Process

1. Contact us at zaricollection36@gmail.com or WhatsApp/Call 0324-6509011 with your order number and reason for return/exchange.
2. Our team will confirm your request and guide you with return instructions.
3. Once we receive the item and verify its condition, your exchange will be processed or a store credit will be issued.

Return Shipping Costs

• Customers are responsible for return shipping charges unless the product delivered was defective or incorrect.

Non-Returnable Items

• Custom-stitched orders
• Accessories (e.g., jewelry, scarves)
• Items bought on clearance or flash sales